Hotel Star Categorization Cancellation (तारे होटल स्तर वर्गीकरण खारेजी)

In Nepal, the “Star” status of a hotel is a formal regulatory classification granted by the Department of Tourism (DoT). When a hotel decides to cease operations, undergo a major renovation, or transition to a different business model (such as a non-star boutique or managed apartments), the Star Categorization Cancellation is a mandatory legal step. Closing a star-rated hotel without formal de-listing can result in ongoing compliance liabilities, including mandatory minimum service standards and tourism-related tax obligations.

 125,000.00

Introduction: Hotel Star Categorization Cancellation & Closure (तारे होटल स्तर वर्गीकरण खारेजी तथा बन्द)

Under the Hotel, Lodge, Restaurant, Bar and Tour Guide Regulation, 2038, and the updated Standards for Hotel Classification, a star rating is a licensed privilege that comes with specific operational and safety mandates. Whether a hotel is a “One Star” or a “Five Star Deluxe,” the formal closure process ensures that the entity is officially removed from the national tourism registry. This process is essential for operators to legally stop displaying the star insignia and to trigger the final settlement of tourism-specific administrative requirements. 

Legal Requirements under Tourism Act, 2035 & Hotel Regulations

To achieve a legally sound closure under Section 10 of the Tourism Act, 2035, and the associated Hotel Regulations, an operator must satisfy specific de-listing criteria to avoid administrative penalties. The primary requirement is the submission of a formal Board Resolution and a “Closure Plan” that addresses the settlement of all outstanding staff liabilities under the Labor Act, 2074. Additionally, the operator must provide a tax clearance certificate from the Inland Revenue Department (IRD) and physically return the Original Star Categorization Certificate to the Department of Tourism to officially terminate the entity’s classified status. 

Neglecting the formal cancellation process keeps the hotel on the “Active Star List,” making it liable for annual monitoring fees and potential fines for failing to maintain the mandatory service standards associated with its rank. Furthermore, if the hotel continues to use “Star” branding after physical closure or unauthorized change in use, the directors may face blacklisting by the Ministry of Tourism, barring them from obtaining future tourism-related licenses or incentives.

Process 

Notice of Intent
Submit a formal notification to the Department of Tourism (DoT) at least 30 days prior to the intended closure, stating the reasons (e.g., business loss, reconstruction, or lease termination).
Labor & Public Liability Clearance
Ensure all employee gratuities and severance packages are settled and that there are no pending consumer or vendor claims related to the hotel’s operations.
Physical Inspection
A Tourism Inspector may visit the site to verify that the hotel has ceased providing services and that all official “Star” signage and certificates have been removed from public view.
Final De-listing Order
Upon approval, the DoT issues a Cancellation Order, effectively removing the hotel from the official star-rated directory and updating the national tourism database.
Managing Your Hotel’s Regulatory Exit?
Closing a star-rated establishment involves complex coordination with the Department of Tourism, local government units, and labor offices. Present Consultants Private Limited manages the entire de-listing process, ensuring that your original certificates are surrendered correctly and your directors are protected from future regulatory scrutiny.
Contact us today to ensure your hotel’s star categorization is cancelled with full legal compliance.

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